We are sorry to hear that the game is not working as expected. If you are having issues with the game, please follow the next steps.
- Make sure you restart the game
- If the issue persists, delete the game and reinstall it.
- Check for available updates in the store you downloaded your game from
- Make sure your device is equipped with the minimum system requirements for the proper functioning of the game.
If none of the steps mentioned above helped, feel free to contact our Customer Support and describe the issue you are experiencing in detail:
- Include as many details about your issue as possible will make things easier for our Customer Support Agent assisting you
- Steps you followed prior to reaching out and what action leads to the issue
- When did the issue occur for the first time
- Attach a screenshot or video of the issue you are experiencing.